Troubleshooting

Example Request

You can use the following CURL request to verify your connection to any of our RPC services. Just replace the <URL> portion with your RPC URL and API key.

curl <URL> -s -X POST -H "Content-Type: application/json" -d '
  {"jsonrpc":"2.0","id":1, "method":"getHealth"}
'

Assuming everything is correct and working right, you should see something like the following image.

Status Code Cheat Sheet

RPC & Staked RPC Services

Status Code	Meaning	Potential Causes
200	OK	No issues. Working as intended.
101	Connection Upgraded	Not an issue but the default status code response when making a successful WebSocket request.
403	Access Denied	Expired API key, typo in RPC URL/API key
429	Too many requests	You are exceeding the rate limit for your tier.
500+	Server Error	Unhandled/unexpected error somewhere.

gRPC Services

Status Code	Meaning	Potential Causes
200	OK	No issues. Working as intended.
403	Access Denied	The IP address you are making requests from is not whitelisted.
429	Too many requests	You are exceeding the simultaneous connection limit for your gRPC tier.
500+	Server Error	Unhandled/unexpected error somewhere.