Solana Vibe Station
  • Introduction
    • About
    • General Information
    • Connection Information
    • Purchasing
      • Pricing
    • Links and References
  • Solana Core Services
    • RPC Node Services
    • Staked RPC Services
    • Geyser gRPC Streaming
      • gRPC Streaming
    • VPS + RPC Bundle Service
    • Professional Consulting Services
  • Solana API
    • Overview
    • Jupiter API
    • Metaplex DAS API
  • Cloud Services (beta)
    • Overview
    • Getting Started
      • Creating An Account
      • Setup Your Profile
      • Securing your Account
      • Inviting Collaborators
      • Choosing a Payment Method
    • Purchasing a Service
      • VPS
  • Managing Your Service
    • Overview
    • Firewall
    • Storage
    • Logs
    • Usage
    • Billing
    • Upgrades
  • Support Tickets
  • Support
    • Discord Bot Commands
      • Updating IP Whitelist
      • Retrieve Your Connection Info
    • Troubleshooting
  • Miscellaneous
    • Benchmarks
    • Restricted Ports
    • Enabling Remote Desktop
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Support Tickets

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Last updated 17 days ago

We have a support ticketing system on the cloud platform that customers can use in addition to our Discord server.

To open a new support ticket, navigate to the "Support Tickets" section in the left menu and select the "Create new" button. You will be required to supply a subject and description of your issue. Additionally, you have the ability to attach some file types to help us understand the issue you are experiencing.