Securing your Account
Last updated
Last updated
We recommend that you read through this section to educate yourself on securing your SVS cloud services account.
You can adjust your account security settings using the "Security" page which is depicted in the below image.
For maximum security on your account we recommend setting the "Allowed IP Access" to trusted IP addresses that you frequently access our portal from. Examples include your home or work office. By enabling this option, it will prevent anyone regardless of knowledge of your credentials from being able to authenticate into your account if they are accessing it from an IP address not predefined here.
If you lose access to the allowed IP supplied in this field you will not be able to login to your account. Therefore it is recommended to set at least 2 different IP addresses that you frequent in case it changes. In the event that you do lose access to these IPs and can't access your account, open a support ticket in our Discord and we will initiate a verification process using the email registered with your account in order to reset your "Allowed IPs".
Users have the ability to add their own SSH public key to their profile to attach to purchased cloud service. If an SSH key is added in this menu, and VPS purchased will have a quick select option to have it added to your provisioned VPS. This is mostly just a convenience thing for accessing your VPS (if SSH is supported on your selected OS) after it is provisioned.
We have added the ability for users to setup Multi-Factor Authentication (MFA) to their account. I recommend using this instead of the "Allowed IP Access" option to secure your account as it is more convenient to use in the event you frequently access the platform from different locations.
You can use any Time-based One-Time Password (TOTP) application as it does not need to specifically be Google Authenticator. Other alternatives include: BitWarden, Authenticator, Authy, and LastPass.
Once MFA is enabled it will be required to be entered upon logging in on any new devices. However there is an option to remember the device for up to 2 weeks before requiring it again.